Complaint Handling Level 1 (VTQ)

Who can take this Course?

Care workers, Nurse, Doctor, Agency workers, Customer service teams, Telesales, NHS workers, Shopworkers.

Mode:

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Online

Price

15

Hrs

1

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Enrol
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Enrol

Certificate:

VTQ Level 1

About the Course

It is inevitable that complaints can happen in any customer oriented environment. We all want to resolve the issues swiftly, retain good will with everyone and meet the procedures of your organisation. You will learn how to defuse difficult situations which can place you in a potentially dangerous situation.